Direct messages (DMs) are one of Instagram’s nicest features since they enable you to interact with your followers.
Different companies are increasingly using Instagram to market their goods. It’s now simpler than ever to respond to user questions and arrange sponsorship agreements with various Instagram profiles thanks to the DM function.
However, users have recently reported issues with reading as well as sending and receiving direct messages on Instagram. We’ll show you a handful of options for resolving this problem on your Instagram account in this tutorial.
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Fix Instagram Direct Messages Not Working
The mistake of Instagram direct messages not functioning might be caused by a number of factors. Let’s go through every situation and troubleshoot the problem for you.
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1. Check Instagram Servers
Instagram itself is one of the most common causes of Instagram messages not functioning. The Instagram feed will not load if the Instagram servers are down, and you will be unable to send direct messages to other users.
So, how do you keep track of Instagram outrage? You could go to Downdetector and look for Instagram. If you observe significant anger increases, it’s an Instagram problem, and you have no choice except to wait for Instagram to resolve the issue.
2. Update the Instagram App.
If you’re using an older version of Instagram, there’s a good chance it’s no longer supported by Instagram and is having trouble talking with the company’s servers. Because it can’t reach the servers, the app can’t get fresh direct messages from other users.
In this instance, you may resolve the problem by upgrading Instagram to the most recent version, ensuring that it has the most recent patches and security upgrades.
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3. You Are Not Following the Person That You Messaged.
You can manage who may send you direct messages on Instagram thanks to a function.
If the person you’re contacting only accepts messages from users who follow them, submit a follow request to that person first before attempting to send them a direct message.
Others, on the other hand, may do the same thing if they are unable to message your account. Request that they first follow you on the app so that they may send you a direct message.
Finally, if the individual is texting you for the first time, remember to check your Message Request tab.
4: Use Instagram Web
Instagram now provides Instagram online, which allows users to see the most recent feed on a larger screen. Direct messages may also be sent using the Instagram online interface.
If you’re experiencing trouble with the Instagram mobile applications, you may use the Instagram site to send direct messages.
5: Reinstall the Instagram App.
If your Instagram app isn’t running correctly, it’s possible that some of its files and resources have been damaged, causing glitches and errors like the trouble with direct messages.
To fix this, try uninstalling and reinstalling the Instagram app to check that your device has a fresh copy of the program and that no damaged files exist.
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6: YOU’VE BEEN BLOCKED, MAYBE
If your internet and Instagram app are both operating properly, it’s possible that the problem isn’t on your end. If you are unable to send direct messages to a certain individual, you have two options. One, the user has restricted DMs in their account’s privacy settings. Second, the individual has blocked you. You may be unable to send direct messages if you are banned on Instagram. We have a comprehensive tutorial on how to figure out if someone has blocked you on Instagram. You should also learn more about what to do if you’re banned on Instagram.
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